Thank you for choosing NegativeOffset! We are committed to providing you with a smooth shopping experience. Please review our shipping policy below.

1. Order Processing Time

• Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Methods and Delivery Times

• We offer various shipping options based on your location. Estimated delivery times are as follows:
  • Standard Shipping: 7-14 business days
  • Expedited Shipping: 3-7 business days
• Please note that delivery times may vary based on your location and the shipping carrier.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be available for orders over a certain amount (e.g., $50).

4. International Shipping

• We currently ship to select countries outside of the AUS. International shipping times and costs may vary and are calculated at checkout.

5. Order Tracking

• Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

6. Shipping Restrictions

• We are unable to ship to P.O. Boxes or military addresses (APO/FPO).
• Certain items may be restricted from shipping to specific locations. You will be notified at checkout if this applies to your order.

7. Lost or Stolen Packages

• If your package is lost or stolen, please contact us at  info@negativeoffset.shop within 7 days of the expected delivery date. We will work with you to resolve the issue.

8. Changes to Shipping Policy

• NegativeOffset reserves the right to update or modify this shipping policy at any time. Any changes will be communicated via our website.

9. Contact Us

For any questions regarding our shipping policy, please contact us at  info@negativeoffset.shop

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Thank you for shopping with NegativeOffset! We appreciate your business and look forward to serving you.